Users/Permissions/Roles

What is a User?  Users are members of your AlertOps account. They have the capability to receive and respond to alerts. When you have many users, you can add them to groups and create on-call schedules for them. This allows for the use...

User Types AlertOps has three User Types: Standard User, Billing Admin, and Stakeholder. User types  cannot be changed once a user is created.  Standard user roles can be changed, but not user types, hence Standard, Billing Admin, an...

User Roles AlertOps uses a role-based security model with 6 built-in roles each with their own set of Entitlements . Users will only have access to those entitlements within their assigned role. You may customize and edit a roles' entitlements.&nb...

Role Entitlements App Administration   Audit Trail Billing Administration Export Users and Groups Groups Administration Import Users and Groups Integrations Administration ...

Import New Users Using a Excel Template Download the Template In the menu bar, click on Configuration and select Users . Click 'BULK ADD' button in the right hand corner Once redirected to the User Import page, click 'DOWNLOAD BLANK TEM...