• 06 May 2024
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Article summary

StatusCake Integration Guide

StatusCake is a website monitoring service that alerts you to poor performance issues and downtime on your website. Integrate AlertOps’ alert management platform with StatusCake to receive and respond to critical alerts through email, SMS, push notification, and phone alerts. AlertOps ensures that alerts received from StatusCake always reach the correct, available team member by utilizing escalation policies and on-call schedules.

AlertOps Configuration

  1. From the main menu, click on Integrations and then select Inbound Integrations from the sub menu.
  2. Select API tab
  3. Select the 'ADD API INTEGRATION' button. You should now be on the API Integration Detail page. Select StatusCake from the pre-built Integration Templates.
  4. Enter a name for the integration. Select an escalation rule to determine the integration's escalation policy.
  5. Enter the names of recipient group(s) and recipient user(s).
  6. Click 'SAVE.' then, click 'COPY URL' to copy the URL endpoint to be used in the StatusCake configuration.

Graphical user interface, text, application  Description automatically generated

StatusCake Configuration

Step 1: See Below

Graphical user interface, application, Teams  Description automatically generated

Graphical user interface, application, Teams  Description automatically generated

Alert Triggering Information

AlertOps will automatically create an incident when a new alert is received from StatusCake with an IncidentStatus status of “down.”

If an alert with status “down” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert. The alert will be recorded in the Inbound Messages table as “Mapped Appended.”

AlertOps will automatically close the same incident when an alert with an IncidentStatus status “up” is received.

Testing and Troubleshooting

Click here to read about Web API Testing and Troubleshooting.

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