Groups

The following entitlements are needed to make changes to Groups: Groups_Add_GlobalAccess - Create Groups Groups_Update_GlobalAccess –Update and Delete all Groups Groups_Update_GroupAccess  - Update and Delete Groups of which individua...

The  Import_GlobalAccess entitlement permits bulk import of users and groups via a spreadsheet. The user roles that have access to this entitlement include Owner and  App Admin . To import groups and group members, you must complete a ...

The  Export_GlobalAccess entitlement permits bulk import of users and groups via a spreadsheet. The user roles that have access to this entitlement include Owner and  App Admin . Exporting is useful when you need to make changes to lar...

There are three Member Roles: Primary, Secondary, and Manager. Primary and Secondary Member Roles are also defined in Group Schedules. The Manager Role is used for Manager escalations. Use the sequence to set the escalation sequence between groups a...

Group Topics Use topics to quickly route alerts to the right Group with a pre-templated message. Topics are heavily used in conjunction with Manual Alerting. There must be at least one configured Topic to add a Topic to a Group.  ...