Configuring API Integration
- 17 Jul 2023
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Configuring API Integration
- Updated on 17 Jul 2023
- 1 Minute to read
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The InboundIntegrations_GlobalAccess entitlement is necessary for creation, update, and deletion of inbound e-mail, API, and chat integration templates in the environment. The user roles that have access to this entitlement include Owner, App Admin, and Integrations Admin.
AlertOps comes with a number of pre-built Integrations for various monitoring and help desk systems. Below are instructions to get you up and running quickly with a pre-built Web API integration.
- Click Configurations on the menu bar. Then select Integrations.
- From the Inbound Integrations section of the page, select API from the drop-down menu on the right. Then, click Add API in the top, right-hand corner.
3. On the API Integration screen select the desired integration from available integration templates.
4. From the API Integration set up page, select an Escalation Policy, Recipient Group or Recipient Users, and click the Submit button.
5. At the top of the screen, you can click the Copy button to paste the integration endpoint URL into the source tool.
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