Alert and Notification

The following entitlements are required to edit Service Status:  Services_Maintenance – Create, Update, and Delete Services, Incidents, or Maintenance with respect to the "Service Status" Services_Subscribe – Permission for a User to subscr...

The following entitlements are needed to make the following changes to Alerts:  Messages_Recieve - Receive Alerts Messages_Send_GlobalAccess - Create and Send Manual Alerts Messages_View_GlobalAccess - View all existing Alerts. Messages_V...

The Messages_Send_GlobalAccess entitlement is required to create and send manual alerts. The user roles that have access to this entitlement include Owner , App Admin , Integrations Admin , and Send Message roles. Create Alert Create an ...

Topics are used to build pre-loaded message/alert templates and assign recipient groups to it. Different types/categories of alerts can be mapped to corresponding topics will make the alerting process quicker. It is also used for tracking reports, ...

This article will explain how to configure conference bridges and add the bridge to your alerts. The bridge can be auto dialed from a voice notification by pressing 0. Users can connect to a bridge by clicking the phone number link in an email, eith...

The following numbers are used by AlertOps to deliver messages. It is advisable to configure these to a contact in your phone to bypass spam blockers or Do Not Disturb settings. VOIP (voice) Phone Call Notifications +1 (844) 292-8255 - Used for al...