Getting Started

How Can We Help You? This page provides help with the most common questions about AlertOps You can also search AlertOps help pages using the search box above, or browse the directory menu on the left. About What is AlertOps? AlertOps is an inc...

AlertOps is a notification tool that helps teams manage incidents reported by their monitoring or ticketing systems.  By using smart-routing technology, users can set levels of alerts for different types of incidents. Teams can also set on...

Sending Alerts AlertOps offers flexible configuration options to send alerts from your monitoring or ticketing tools to your users.   You can send alerts to a single user, a group of users, or set up schedules to create on-call...

To access the user profile, click your username in the top, right-hand corner. From the dropdown menu select Profile . Once redirected to the Profile page, you may view and edit user details.  Change Your Name or Username  I...

Creating and Editing Users Creating Users From the menu bar, click on Configuration  and select Users  from the dropdown. From the Users page, click on Add Users button in the top right corner. Enter a username and email for...

Account Time Zone This time zone corresponds to the organization account. Users may view Account Time Zone from Account Settings page. Contact AlertOps Support to change the account time zone. User Time Zone This time zone is personaliz...